Do this now - takes 30 seconds
1
Open the email from Sarah
Look for an email with the subject line
why always 3am? from sarah@my3amfix.com - it should already be there.2
Not there? Check your Promotions tab
Gmail sometimes files the first email here. Open it, then drag it to your Primary inbox so you don't miss the follow-up emails over the next few days.
3
Still nothing after 2 minutes?
Check your spam folder and mark the email as Not Spam. If it's still missing, reply to any email from us and we'll resend it manually.
From the guide
"There is a reason this keeps happening. Once you understand it, you can fix it."
- Introduction, page 2